Join Us

About the Role:

We are looking for a Studio Manager, and for us, this title means being a doer with a growth mindset. You will be the engine room of the practice, working directly with the Directors to drive the business forward. This role is for someone ambitious; you are here to refine, improve, and help us grow.

You will be the first voice a potential client hears and the steady hand that keeps our projects organised. You need to be a military-grade organiser with a creative soul. We are looking for someone who gets a kick out of a perfectly organised CRM and a beautifully curated Instagram feed.

What you will be doing:

The Storyteller (Marketing & Strategy):

You will take charge of both planning and executing our marketing.

• Strategy & ROI: You will develop our marketing dashboard and effectively measure the Return on Investment, ensuring our creative content performs well.
• Content Creation: You will champion our social streams (Instagram, LinkedIn, and Pinterest), creating content that captures our studio culture. You bring a graphic eye to the team, whipping up assets in Adobe or editing a Reel on your phone.
• Analytics: You will manage our website and collaborate with external PPC/SEO consultants. A solid understanding of Google Analytics and web performance is key here.

The Voice (Sales & Client Care):

Clear communication is the foundation of our client relationships. You are the frontline of that mission.

• First Impressions: You will be the first port of call for prospects, communicating with confidence, warmth, and articulation on the phone and online.
• The Pipeline: You will take total ownership of our CRM (HubSpot). You will filter prospects and ensure every lead is followed through to a clear conclusion.
• Education: You will help us refine our client onboarding and create education-based materials that guide our clients through the architectural process.

The Engine Room (Operations & Admin):

You will own the day-to-day running of the studio. This is about a genuine care for detail.

• Systems: Taking ownership of our project management software (Total Synergy).
• Finance Support: Working alongside our bookkeeper and accountant, you will help keep records organised and audit-ready.
• Environment: Keeping the studio organised, welcoming, and tidy, from ordering supplies to welcoming visitors.

Who we are looking for:

• The Attitude: You have a growth mindset. You see opportunities to improve processes and you take action.
• The Skillset: You are highly organised. You are comfortable with HubSpot (or similar CRMs) and have a strong grasp of Google Analytics/Web data.
• The Vibe: You have a passion for design. You appreciate beautiful things, whether that’s a building or a perfectly formatted spreadsheet.
• The Commute: Our studio is beautiful and located off the beaten track. You’ll need a car or a bike to get here.

Why join us? We are a warm, human-centric team. We believe in work-life balance.  We want this to be a place where you feel able to learn, grow, and help shape the future of the practice. We are currently operating a 9-day fortnight, with a view to moving to a full 4-day work week in Q2 (performance permitting).

How to Apply (Please Read Carefully) We want to hear your authentic voice.

Please call us on 01730 233 314 and leave a voicemail (max 60 seconds). Tell us:

1. Who you are.
2. Why you are the military-grade organiser we need.
3. Why you want to join George & James.

Please leave your name and phone number clearly. If we resonate with your message, we’ll call you back for the next steps. (We will ask for CVs at the next stage).